01)
Clearer information, easier navigation
02)
Simpler paths to action.
03)
Stronger local visibility.
04)
Connected, measurable journeys.
45%
AWARE OF ONLINE BOOKING
FAQ
These are the most common questions. Answered with no spin, no filler. Still have one? Reach out and ask.
How is pricing determined?
Every website is scoped around the practice, its current website, requirements, and the level of work involved. We’ll give you a clear project price before anything begins.
How does payment work?
We’ll send the project details and payment instructions by chat. You’ll know exactly what you’re paying for before the project starts.
Do I need to schedule a meeting?
No. Lumina is designed to work directly through chat. Send us your website, requirements, and questions, and we’ll handle the project from there.
What if we already have a website?
Send us the existing website. We’ll review its structure, content, mobile experience, and key issues before rebuilding what needs to change.
What if we don't have a website yet?
That’s fine. We can build the website from the information you provide about the practice, its services, brand, and goals.
Can you connect our booking, phone, email, and SMS alerts?
Yes. Where supported by your existing systems, we can connect your booking flow with your practice's phone, email, and SMS notification setup so your team can receive booking and enquiry alerts.
What does hosting cost?
Website hosting typically ranges from $49–$99 per month, depending on the website and support required. Your plan covers hosting, maintenance, and ongoing website support.
How quickly can our website go live?
Your website can go live in as little as 2–3 business days once the agreed payment is received and we have the required information, content, assets, and approvals. Payment can be structured around the project—for example, 50% to begin and 50% upon final approval.
